Its been a while since I read such an interesting post. Amidst all the nice photographs and write up, most people fail to realize that it takes more than money, or lots of money, to indulge in this hobby. Mechanical parts will fail, it's only a matter of time. But how you treat those 'failures' define the person you are.
As most business becomes worldwide, it is a challenge to retain what is dear in the manufacturer/watch maker's heart. A 'true' maker may not be able to service a watch in the most efficient manner. Try to pack your bookshelf if you a collector and you find yourself browsing and reading the books instead of packing them neatly. If you take out the passion, then what is left? This is a dilemma and once the layers grew, more things are lost.
Nowadays, I am glad that 'whenever' any of my expensive toys need servicing, the manufacturers are willing to do it (after warranty ),they do not bankrupt me in the process and they return the toys in working condition. Sad, isnt it? I grew not to expect the manufacturer to polish it, replace other worn/or going to wear parts so I need not send the toys back a few months later ... u get the point.
Simply, there is no incentive for anyone in the chain to provide the type of service when it comes to servicing a product that was sold. If there are people who care, the system still breaks down because others dont. It is much more profitable to sell a new toy where everyone will benefit financially. The threat of 'boycotting' will not work because they dont care. There are enough new business to look forward to.
Warmest regards